We ship worldwide using Royal Mail, UPS & DPD. Please use the tables below as a guide for working out the shipping prices to your address. Please be aware that the product weights stated in the listings are for the products themselves, not the final weight when packaging is included. Our system will automatically calculate this and provide a total order weight during checkout.
If you are unable to complete the checkout process when coming to choose a shipping option, then your order may be over the shipping weight limit for your address. Please call us on +44 (0)116 2402634 or email us at sales@subzero.co.uk and we can give you a custom shipping quote.
For more detailed information regarding our shipping process please visit our comprehensive Shipping Page
UNITED KINGDOM
*All UK orders over £50 are shipped free of charge
* Royal Mail guaranteed service and DPD next day service is not available for Jersey, Guernsey, Isle of Man and Northern Ireland.
USA & CANADA
*All USA & Canada orders over £200 are shipped free of charge
EUROPE
REST OF WORLD
If you are unhappy with your purchase, please return it to us within 180 days of receipt. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
For more information regarding our returns policy please visit our Returns Page
We ship worldwide using Royal Mail, UPS & DPD. Please use the tables below as a guide for working out the shipping prices to your address. Please be aware that the product weights stated in the listings are for the products themselves, not the final weight when packaging is included. Our system will automatically calculate this and provide a total order weight during checkout.
If you are unable to complete the checkout process when coming to choose a shipping option, then your order may be over the shipping weight limit for your address. Please call us on +44 (0)116 2402634 or email us at sales@subzero.co.uk and we can give you a custom shipping quote.
For more detailed information regarding our shipping process please visit our comprehensive Shipping Page
UNITED KINGDOM
*All UK orders over £50 are shipped free of charge
* Royal Mail guaranteed service and DPD next day service is not available for Jersey, Guernsey, Isle of Man and Northern Ireland.
USA & CANADA
*All USA & Canada orders over £200 are shipped free of charge
EUROPE
REST OF WORLD
If you are unhappy with your purchase, please return it to us within 180 days of receipt. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
For more information regarding our returns policy please visit our Returns Page
Pyramid Lyme Disease Tick Test helps determine the presence (or not) of the Borrelia bacterium, the cause of Lyme Disease, in pets and humans.
This single use test requires the tick to be posted to a laboratory where its DNA is analysed to see if it is infected with the bacteria associated with Lyme disease - Borrelia burgdorferi, Borrelia afzelii and Borrelia garinii.
Results of the test are sent by the laboratory via email within a maximum of four working days from receipt of the tick. The certificate can then be shown to a medical or veterinary practitioner to allow rapid early treatment, helping to prevent chronic long term symptoms of Lyme disease.
Please Note: An additional testing fee of £37.50 is required to be paid to the laboratory when you send off your sample.
Instructions for use: Remove the tick using the tools provided in the kit and place it in the tube provided ensuring the lid is placed on tightly. Fill out the label with your details making sure you retain the unique ID number, and place in the prepaid package for immediate posting. You will need to pay the £37.50 testing fee online before the test results are emailed to you.
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